open-vault/.github/ISSUE_TEMPLATE/ask-a-question.md

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Ask a question	Use the mailing list!

Please post questions on the mailing list (https://groups.google.com/forum/#!forum/vault-tool) rather than in GitHub issues.

With over 1700 subscribers, the mailing list gets a lot more eyes on any particular question. You'll get an answer faster, not slower, by taking advantage of the suggestions and answers provided by the wealth of experience that long-time users and devs bring to the list.

It also prevents problematic issue workflows for questions where either the issue is closed immediately but then discussion continues on a closed issue; or, the issue is not closed, discussion dies down, and the issue remains open indefinitely waiting for further potential replies.

Thanks!