diff --git a/changelog/24103.txt b/changelog/24103.txt
new file mode 100644
index 000000000..f86bfd996
--- /dev/null
+++ b/changelog/24103.txt
@@ -0,0 +1,3 @@
+```release-note:improvement
+ui: Sort list view of entities and aliases alphabetically using the item name
+```
diff --git a/ui/app/routes/vault/cluster/access/identity/aliases/index.js b/ui/app/routes/vault/cluster/access/identity/aliases/index.js
index 3455935e5..fc38ed7a1 100644
--- a/ui/app/routes/vault/cluster/access/identity/aliases/index.js
+++ b/ui/app/routes/vault/cluster/access/identity/aliases/index.js
@@ -18,6 +18,7 @@ export default Route.extend(ListRoute, {
         responsePath: 'data.keys',
         page: params.page,
         pageFilter: params.pageFilter,
+        sortBy: 'name',
       })
       .catch((err) => {
         if (err.httpStatus === 404) {
diff --git a/ui/app/routes/vault/cluster/access/identity/index.js b/ui/app/routes/vault/cluster/access/identity/index.js
index f709021cd..503e20f92 100644
--- a/ui/app/routes/vault/cluster/access/identity/index.js
+++ b/ui/app/routes/vault/cluster/access/identity/index.js
@@ -18,6 +18,7 @@ export default Route.extend(ListRoute, {
         responsePath: 'data.keys',
         page: params.page,
         pageFilter: params.pageFilter,
+        sortBy: 'name',
       })
       .catch((err) => {
         if (err.httpStatus === 404) {
diff --git a/ui/app/serializers/identity/_base.js b/ui/app/serializers/identity/_base.js
index 4d9fd80c4..8c9854fe0 100644
--- a/ui/app/serializers/identity/_base.js
+++ b/ui/app/serializers/identity/_base.js
@@ -9,6 +9,10 @@ import ApplicationSerializer from '../application';
 export default ApplicationSerializer.extend({
   normalizeItems(payload) {
     if (payload.data.keys && Array.isArray(payload.data.keys)) {
+      if (typeof payload.data.keys[0] !== 'string') {
+        // If keys is not an array of strings, it was already normalized into objects in extractLazyPaginatedData
+        return payload.data.keys;
+      }
       return payload.data.keys.map((key) => {
         const model = payload.data.key_info[key];
         model.id = key;
diff --git a/ui/app/serializers/identity/entity-alias.js b/ui/app/serializers/identity/entity-alias.js
index a0087fddd..bc0ebff51 100644
--- a/ui/app/serializers/identity/entity-alias.js
+++ b/ui/app/serializers/identity/entity-alias.js
@@ -4,4 +4,15 @@
  */
 
 import IdentitySerializer from './_base';
-export default IdentitySerializer.extend();
+export default IdentitySerializer.extend({
+  extractLazyPaginatedData(payload) {
+    return payload.data.keys.map((key) => {
+      const model = payload.data.key_info[key];
+      model.id = key;
+      if (payload.backend) {
+        model.backend = payload.backend;
+      }
+      return model;
+    });
+  },
+});
diff --git a/ui/app/serializers/identity/entity.js b/ui/app/serializers/identity/entity.js
index 20694a9fd..5d79369b0 100644
--- a/ui/app/serializers/identity/entity.js
+++ b/ui/app/serializers/identity/entity.js
@@ -12,4 +12,14 @@ export default IdentitySerializer.extend(EmbeddedRecordsMixin, {
   attrs: {
     aliases: { embedded: 'always' },
   },
+  extractLazyPaginatedData(payload) {
+    return payload.data.keys.map((key) => {
+      const model = payload.data.key_info[key];
+      model.id = key;
+      if (payload.backend) {
+        model.backend = payload.backend;
+      }
+      return model;
+    });
+  },
 });
diff --git a/ui/app/services/store.js b/ui/app/services/store.js
index 2d627a205..30cabb1e6 100644
--- a/ui/app/services/store.js
+++ b/ui/app/services/store.js
@@ -12,6 +12,7 @@ import { assert } from '@ember/debug';
 import { set, get, computed } from '@ember/object';
 import clamp from 'vault/utils/clamp';
 import config from 'vault/config/environment';
+import sortObjects from 'vault/utils/sort-objects';
 
 const { DEFAULT_PAGE_SIZE } = config.APP;
 
@@ -185,11 +186,12 @@ export default Store.extend({
   // store data cache as { response, dataset}
   // also populated `lazyCaches` attribute
   storeDataset(modelName, query, response, array) {
-    const dataSet = {
+    const dataset = query.sortBy ? sortObjects(array, query.sortBy) : array;
+    const value = {
       response,
-      dataset: array,
+      dataset,
     };
-    this.setLazyCacheForModel(modelName, query, dataSet);
+    this.setLazyCacheForModel(modelName, query, value);
   },
 
   clearDataset(modelName) {
diff --git a/ui/app/utils/sort-objects.js b/ui/app/utils/sort-objects.js
new file mode 100644
index 000000000..7677cd260
--- /dev/null
+++ b/ui/app/utils/sort-objects.js
@@ -0,0 +1,14 @@
+export default function sortObjects(array, key) {
+  if (Array.isArray(array) && array?.every((e) => e[key] && typeof e[key] === 'string')) {
+    return array.sort((a, b) => {
+      // ignore upper vs lowercase
+      const valueA = a[key].toUpperCase();
+      const valueB = b[key].toUpperCase();
+      if (valueA < valueB) return -1;
+      if (valueA > valueB) return 1;
+      return 0;
+    });
+  }
+  // if not sortable, return original array
+  return array;
+}
diff --git a/ui/tests/unit/utils/sort-objects-test.js b/ui/tests/unit/utils/sort-objects-test.js
new file mode 100644
index 000000000..a7326c775
--- /dev/null
+++ b/ui/tests/unit/utils/sort-objects-test.js
@@ -0,0 +1,86 @@
+import sortObjects from 'vault/utils/sort-objects';
+import { module, test } from 'qunit';
+
+module('Unit | Utility | sort-objects', function () {
+  test('it sorts array of objects', function (assert) {
+    const originalArray = [
+      { foo: 'grape', bar: 'third' },
+      { foo: 'banana', bar: 'second' },
+      { foo: 'lemon', bar: 'fourth' },
+      { foo: 'apple', bar: 'first' },
+    ];
+    const expectedArray = [
+      { bar: 'first', foo: 'apple' },
+      { bar: 'second', foo: 'banana' },
+      { bar: 'third', foo: 'grape' },
+      { bar: 'fourth', foo: 'lemon' },
+    ];
+
+    assert.propEqual(sortObjects(originalArray, 'foo'), expectedArray, 'it sorts array of objects');
+
+    const originalWithNumbers = [
+      { foo: 'Z', bar: 'fourth' },
+      { foo: '1', bar: 'first' },
+      { foo: '2', bar: 'second' },
+      { foo: 'A', bar: 'third' },
+    ];
+    const expectedWithNumbers = [
+      { bar: 'first', foo: '1' },
+      { bar: 'second', foo: '2' },
+      { bar: 'third', foo: 'A' },
+      { bar: 'fourth', foo: 'Z' },
+    ];
+    assert.propEqual(
+      sortObjects(originalWithNumbers, 'foo'),
+      expectedWithNumbers,
+      'it sorts strings with numbers and letters'
+    );
+  });
+
+  test('it disregards capitalization', function (assert) {
+    // sort() arranges capitalized values before lowercase, the helper removes case by making all strings toUppercase()
+    const originalArray = [
+      { foo: 'something-a', bar: 'third' },
+      { foo: 'D-something', bar: 'second' },
+      { foo: 'SOMETHING-b', bar: 'fourth' },
+      { foo: 'a-something', bar: 'first' },
+    ];
+    const expectedArray = [
+      { bar: 'first', foo: 'a-something' },
+      { bar: 'second', foo: 'D-something' },
+      { bar: 'third', foo: 'something-a' },
+      { bar: 'fourth', foo: 'SOMETHING-b' },
+    ];
+
+    assert.propEqual(
+      sortObjects(originalArray, 'foo'),
+      expectedArray,
+      'it sorts array of objects regardless of capitalization'
+    );
+  });
+
+  test('it fails gracefully', function (assert) {
+    const originalArray = [
+      { foo: 'b', bar: 'two' },
+      { foo: 'a', bar: 'one' },
+    ];
+    assert.propEqual(
+      sortObjects(originalArray, 'someKey'),
+      originalArray,
+      'it returns original array if key does not exist'
+    );
+    assert.deepEqual(sortObjects('not an array'), 'not an array', 'it returns original arg if not an array');
+
+    const notStrings = [
+      { foo: '1', bar: 'third' },
+      { foo: 'Z', bar: 'second' },
+      { foo: 1, bar: 'fourth' },
+      { foo: 2, bar: 'first' },
+    ];
+    assert.propEqual(
+      sortObjects(notStrings, 'foo'),
+      notStrings,
+      'it returns original array if values are not all strings'
+    );
+  });
+});