89 lines
2.4 KiB
Go
89 lines
2.4 KiB
Go
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package linodego
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import (
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"context"
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"fmt"
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"time"
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)
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// Ticket represents a support ticket object
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type Ticket struct {
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ID int `json:"id"`
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Attachments []string `json:"attachments"`
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Closed *time.Time `json:"-"`
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Description string `json:"description"`
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Entity *TicketEntity `json:"entity"`
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GravatarID string `json:"gravatar_id"`
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Opened *time.Time `json:"-"`
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OpenedBy string `json:"opened_by"`
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Status TicketStatus `json:"status"`
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Summary string `json:"summary"`
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Updated *time.Time `json:"-"`
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UpdatedBy string `json:"updated_by"`
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}
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// TicketEntity refers a ticket to a specific entity
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type TicketEntity struct {
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ID int `json:"id"`
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Label string `json:"label"`
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Type string `json:"type"`
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URL string `json:"url"`
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}
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// TicketStatus constants start with Ticket and include Linode API Ticket Status values
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type TicketStatus string
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// TicketStatus constants reflect the current status of a Ticket
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const (
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TicketNew TicketStatus = "new"
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TicketClosed TicketStatus = "closed"
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TicketOpen TicketStatus = "open"
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)
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// TicketsPagedResponse represents a paginated ticket API response
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type TicketsPagedResponse struct {
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*PageOptions
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Data []Ticket `json:"data"`
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}
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func (TicketsPagedResponse) endpoint(c *Client) string {
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endpoint, err := c.Tickets.Endpoint()
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if err != nil {
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panic(err)
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}
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return endpoint
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}
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func (resp *TicketsPagedResponse) appendData(r *TicketsPagedResponse) {
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resp.Data = append(resp.Data, r.Data...)
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}
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// ListTickets returns a collection of Support Tickets on the Account. Support Tickets
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// can be both tickets opened with Linode for support, as well as tickets generated by
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// Linode regarding the Account. This collection includes all Support Tickets generated
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// on the Account, with open tickets returned first.
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func (c *Client) ListTickets(ctx context.Context, opts *ListOptions) ([]Ticket, error) {
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response := TicketsPagedResponse{}
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err := c.listHelper(ctx, &response, opts)
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if err != nil {
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return nil, err
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}
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return response.Data, nil
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}
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// GetTicket gets a Support Ticket on the Account with the specified ID
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func (c *Client) GetTicket(ctx context.Context, id int) (*Ticket, error) {
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e, err := c.Tickets.Endpoint()
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if err != nil {
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return nil, err
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}
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e = fmt.Sprintf("%s/%d", e, id)
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r, err := coupleAPIErrors(c.R(ctx).
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SetResult(&Ticket{}).
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Get(e))
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if err != nil {
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return nil, err
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}
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return r.Result().(*Ticket), nil
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}
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