docs: clarify trial license FAQ
Also use consistent language throughout to refer to the non-production license (just "trial" license, not both "trial" and "evaluation").
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@ -46,7 +46,7 @@ The list below is a great starting point for learning more about the license cha
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## Q: Do these changes impact all customers/licenses?
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The license changes introduced in 1.10.0 only affect Consul Enterprise.
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This impacts customers that have an enterprise binary (evaluation or non-evaluation licenses) downloaded from https://releases.hashicorp.com.
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This impacts customers that have an enterprise binary (trial or non-trial licenses) downloaded from https://releases.hashicorp.com.
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The license changes do not impact customers with the baked-in licensed binaries. In a later release of Consul Enterprise, baked-in binaries will be deprecated.
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## Q: What is the product behavior change introduced by the licensing changes?
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@ -54,11 +54,12 @@ The license changes do not impact customers with the baked-in licensed binaries.
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Starting with Consul Enterprise 1.10.0, a valid license is required on-disk (auto-loading) or as an environment variable for Consul Enterprise to successfully boot-up.
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The in-storage license feature will not be supported starting with Consul Enterprise 1.10.0+ent. All Consul Enterprise clusters using 1.10.0+ent must ensure that there is a valid license on-disk (auto-loaded) or as an environment variable.
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## Q: What is the impact on evaluation licenses due to this change?
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## Q: What is the impact on trial licenses due to this change? ((#q-what-is-the-impact-on-evaluation-licenses-due-to-this-change))
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The 6-hour trial period for evaluation licenses will be deprecated as of Consul Enterprise 1.10.0.
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This means that any clusters deployed with Consul 1.10.0+ent binaries will need to have a valid license on the disk (auto-loaded) or as an environment variable.
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Failure to provide a valid license key will result in the Consul server agent not starting.
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Consul Enterprise 1.10.0+ server agents require a valid license to start.
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The license can be provided on disk (auto-loaded) or as an environment variable.
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There is no longer a 6-hour trial period in which Consul Enterprise server agents
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can operate without a license.
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## Q: Is there a grace period when licenses expire?
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@ -96,6 +97,11 @@ Consul snapshot agents will attempt to retrieve the license from servers if cert
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Visit [consul.io/trial](/trial) for a free 30-day trial license.
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~> **Trial install will cease operation 24 hours after 30-day license expiration**:
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Trial licenses are not meant to be used in production.
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This is unlike non-trial licenses which provide a 10 year grace period as described in
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the answer for [Q: Is there a grace period when licenses expire?](#q-is-there-a-grace-period-when-licenses-expire).
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## Q: How can I renew a license?
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Contact your organization's HashiCorp account team or email support-softwaredelivery@hashicorp.com
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@ -116,7 +122,7 @@ This will not impact HCP Consul.
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## Q: Does this need to happen every time a node restarts, or is this a one-time check?
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Consul Enterprise binaries starting with 1.10.0+ent, will be subject to EULA check. Release 1.10.0+ent introduces the EULA check for evaluation licenses (non-evaluation licenses already go through EULA check during contractual agreement).
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Consul Enterprise binaries starting with 1.10.0+ent, will be subject to EULA check. Release 1.10.0+ent introduces the EULA check for trial licenses (non-trial licenses already go through EULA check during contractual agreement).
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The agreement to a EULA happens only once (when the user gets their license), Consul Enterprise **will check for the presence of a valid license every time a node restarts**.
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